Address:1-2, 1st floor, Annapurna shopping centre, Choksi wadi, Adajan Patia, Surat, Gujarat – 395009
Website:airlinkcpl.net
It is very disappointing to say that the service provided to the customers by Airlink is very poor.
The connection was not available for a month, and when complaint was registered, it was solved after two weeks. The internet worked for only 3-4 days and it stopped again. Despite of registering the complaint 7-8 times after each alternate day, the problem is yet not solved. Infact, now they call us and send messages that the complaint is resolved but the internet is still not working, being disconnected from 21st December.
Due to such poor service, many of our neighbors got the connection discontinued and if this situation persists, I would like to do the same. We are working people and have lot more other stuff to do rather than calling each day and just registering the complaint that wifi is not working. Even the nodal officer’s email is not working.