I booked to and from tickets last year from Yatra. For onward journey I booked Indigo flight and for Return, it was SPICEJET. Both the flights were cancelled due to lockdown. Indigo promptly issued refund and Yatra processed the refund to my account. However, for SpiceJet, the airlines delayed the refund. After several follow ups, I found out that SpiceJet has issued the refund as well. Yatra keeps stating that SpiceJet has issued credit shell but I have clear email confirmation from Spicejet that the actual amount itself has been refunded to Yatra. Yatra fails to credit the amount to my account despite several follows. Its just disgusting behaviour and feel very cheated.
