Dear Sir,
As per the discussion with Richlive Trade (Richlivetrade.com) team member Miss. Nisha has agreed to provide the lifetime valid software (1 Laptop & 1 Mobile) two systems the sum amount of Rs. 19,700/-. After purchased of software they have informed us to pay of Rs. 650/- for PC & Rs.519/- for Mobile as monthly rentable charges for NSC for usage of live data for each system. They have not informed before purchasing the software also we have agreed and paid the rental changes.
They have install the software for PC after a 10 days and again they have locked, now it’s not working. Also they have blocked our mobile number and could not able to reach through call or chat and also they have not at all install the software to mobile. Neither activate the software or refund the money.
Now they are completely out of contact, we are struggling to contact them, they have blocked all our contact number even we have tried to contact their office or owner of organisation. No information is available in their web site. They have not retained their office address, owner name & their contact number, company name, Company PAN Number & Company GST Number. Moreover they do not contact us through regular telephone or mobile numbers. They contact us through whatsapp call or whatsapp chat only and hiding all their personal details. Their intention is to fraud & cheat the people.
I have paid Rs. 20000/- as software charges (made through IMPS from ICICI Bank Rs. 10000 + Rs. 9700/-)
Software activation charges for Laptop Rs. 650 + Rs. 519 for Mobile.
Now I would request your good offices to help me to get my money back of Rs.20869/- from Richlive trade.
Thanks & Regards,
Santosh B N