Dear Sir/Madam,
Many time we will contact to the customer care regarding this claim, and all time they misguide me. continue one month they misguide us regarding claim. I had clarify all the details on mail but they could not guide any of the time.They try to west my time only and try to cover up this march claim only.
With reference to your request for providing doctor’s prescription for hospital admission dated[protected], I would like to reiterate that the patient Mr. Subhas Chandra Ganguly was shifted from Relife Nursing Home to Institute of Neurosciences Kolkata (INK) on[protected]. The arrangement was made on emergency basis as patient needed specialised care and the kind of ailments he was having could be best handled in INK, being a reputed hospital for curing neurological disorders. We therefore made the necessary arrangements as soon as possible and got him transferred so that his condition could be improved on urgent basis. Also, Doctor’s prescription dated[protected] was already attached and sent on mail dated[protected]. The perscription was issued by Dr. Kausik Datta, the doctor visiting the patient while he was in Relife Nursing Home.
Furthermore, all the required details have already been shared in the chain mail. Why is it that additional prescription for hospitalisation is required? Are the details already provided not enough? We have provided everything including prespcriptions and discharge certificates which should hold good for claiming the expenses. Please check and recheck all the details already provided and process the claim. I would be expecting no further queries in the process.
Kindly look into the matter on priority basis.
