Times Employment — paid 5500 – job consultancy and no updates even post that for job

Hi – i am currently looking for a job change and i got call from times employment on jan last week 2019 and paid a sum of 5500 for job openings, since then i have emailed them multiple times and called multiple times.

I was told finally that my amount will be reimbursed if nothing is done from their end by 45 days, 45 days have got over last week itself and still no updates about any interview or about refund.

I have the details of online payment and mails from them.
Kindly request you to let me know the next steps.

Thanks, 
Bindu.

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