We went on a family trip for manali with 13 adults and 4 kids on 25th february 2021. I have been promised a comfortable vehicle but they have given a scrap vehicle. The photos they posted were of a good conditioned vehicle but the actual vehicle was very poor in hygiene and pickup .They demanded an additional amount of 5000 for changing to a better vehicle with same seating.The planning was very bad. The travel time from Delhi to manali was promised to be 12-13 hrs while the actual driving time was 16-18 hrs because of the bad driving skills. I have faced hell of a problems with kids and my elderly parents.The driver was very rash and reckless. He doesnt want to take us to site seeing which was promised. We were promised to visit atal tunnel and manikaran which the driver didnt fulfil.He was more like picking up reasons to avoid site seeing. The rooms provided were very bad. As a whole, the trip was utter failure planned by them.I have vistied many places earlier with various planners..but this was the worst experince.
