I am a member of priority international holidays club pvt. Ltd., pune since 01-march-2014. My membership no. Is pipu# 1270. As per the agreement signed between the company and me, the club membership is for 5 years, and the holidays membership is for 30 years i. E up to year 2044 during this period i can avail to go on vacation after reservation in their resorts/hotels. For this, i had paid rs 91, 000 as membership fee, and rs 23000 as lifelong maintenance fee.
Since becoming member, i have availed one complimentary vacation at goa, and another at kovalam, kerala. For singapore the company said that international bookings are closed. For club membership they cancelled my gym membership saying that they will accommodate in another gym which they never did despite my many reminders. They never provided me any event passes since 01-march-2014 till date, despite promising that they will invite us in at least 6-8 events per year.
Since september 30, 2018, i had requested them to plan my visit to jaipur (Rajasthan) for the period 31-oct to 3-nov, 2018 and they had replied my mail on 5-october-2018 that they will reply in 4-5 days. But they never replied after that date. I wrote several mails and called on company phone numbers but all my calls went ‘no reply’, and my mails bounced back with ‘address not found’ message.
Earlier at many occasions i had asked the company to refund my membership fee as they are not fulfilling any condition signed in the agreement, but they did not refund my amounts of membership fee and lifelong maintenance fee.
I had sent a courier to them on their registered address that was undelivered with ‘receiver not available’ comment.
I request that my fee of (Rs 91, 000+23000) be refunded by this company for the fraud they have done by cheating me of my hard earned money.