I booked 15 tickets last tuesday 17/12/19 thro online for jumanji 2 tamil @ pvr skywalk for moms & school kids for holidays. I booked 10 & 5 tickets as max 10 can be booked thro online in 1 shot. But to my surprise 5 tickets got booked & 10 dnt stating wrong credential. When checked with pvr they asked to contact the bank. So i had to cancel the other 5 tickets too. But to my surprise they said they refund only 75% of the bill & that too 7- 8 working days. Really unfair. When i told already 3800 struck with iob & 1800 with u. How ll i book again. They said i had to spend again & book which i felt was not fair. I told them to atleast rebook the cancelled tickets atleast. But they denied for it. Till date i dnt receive my refund amount.in customer service pathetic response from them. I m a regular customer but they don’t value it. They r just keen on money.
