Travenova not providing tour against advance payment

Travenova co call me on hotel revoly in rohtak haryana and provide plans for holidays i accept membership and pay advance rs 10000 but now not providing any tour package nor picking phone or reply on mails. Last week i mail and reminder for their worst service but they cant reply about tour by only saying reply in 1st week of shop but not after going 5 days. Pls help me to recover my money back from this fraud co

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