I had placed order Placed on 27 Dec, 2015 to EBay India for Elegance Kolaveri Design Window – Door – long Door Curtain 4 set total 8 pieces On 31st January 2016 the package which had been received very poor quality goods deliver than showing on website .so wrote about their product qualities as follows “I have brought 1 set door curtain & 3 set of window curtain total 8 pieces out of them one piece window curtain had been received with manufacturing defect & also the curtain qualities not good “they confirmed as follows
From: eBay
To me
Subject: An eBay Guarantee claim has been opened for your transaction
Date: Mon, 01 Feb 2016 08:42:06 IST
An eBay Guarantee* claim has been opened
Hi jhuma,
We regret that your experience with your purchase was not satisfactory. We have noted your request under eBay Guarantee* and the seller has been notified about the claim and we will shortly update you on the status. While we work towards resolving your claim, we request your patience and understanding.
Item Information
Claim ID: 1669853
Email reference id: [#ddcd36f1e13d473a8d6df0bda77bd53c#]
m ID : 1669853
Problem Details
Issue Type : Part of the order missing
Preferred Resolution: I want with item
Comments : I have brought 1 set door curtain & 3 set of window curtain total 8 pieces out of them one piece window curtain had been received with manufacturing defect & also the curtain qualities not good.
Whereas I had not raised any replacement or refund claim in my complaint, my resolution was I want with item, Now they are asking me for proof Items .How will proof them the product which had been delivered very poor quality ? I would request to Ebay india to give training your social media team.