I made a payment of 20K on 15 sept 2020 for opting a training for CCBA and the contact person (Nirmala) from Bengaluru center assured us that we’ll receive the material the next day we make a payment and we’ll be able to enroll in the training in either October batch or November batch whichever suits us. Only if we knew she was just after the money. Before taking the money, she used to follow up on whether we are interested in training or not but after the payment she just stopped caring. I had to call her up and ask for the material and training schedule every day and she always said give me time, it’s an automatic process. Even after few days I didn’t have any material and after maybe 15 days she came back with the schedule saying I have a weekday batch and weekend batch of 8 hours a day, however we already communicated to her that we want a weekend batch of 2hrs. After some to and fro she again asked for time and after some time of my following up multiple times she told there is a batch in November for 4hrs on weekend and remember I have still not gotten my material which I supposed to get in 1 day. I lost the trust in her and asked her to process my refund, after some heated discussion she agreed and said to give her some time. I gave her few days as she asked and then called her again, then again, she said to give her few more days, I agreed and called her after that and again she told me to give her 15 days, I again agreed and it was around 15 oct 2020 when I talked to her and I again called her on 2nd November 2020 and she now has even stopped answering my calls, I’m not sure what kind of professionalism is this and why does she ever commit to anything if she cannot deliver it. Is she there just to loot money from people? I am currently in Delhi, that’s the reason I haven’t been able to go to her office in Bangalore otherwise situation would have been handled by now.
