CONNECT Call centre based in the Seychelles signed an agreement with GREEPENN in PUNE for a UK chat process campaign. The campaign dragged and the agents were never successful in the training,, that went on for 3 months. To come on board I had to put down a refundable deposit of $4300.00 in October 2021 which was paid into GREENPENN’s account. I requested a refund and i was offered “another campaign”. In December 2021 I emailed Mr Goel and his team including their supposedly legal team. the email to the legal team bounced and Mr Goel came on skype ( as i was also trying to get hold of him on Skype) stated that i will be refunded soon, but to date nothing has come through. He is not answering my call nor any of the email that i have snt to him and his team. I have called on numerous occasions and he is avoiding my calls,
Mr GOEL is deceitful, not trustworthy, a crook who walks around in a suit. I will pursue to get my money back and i will like Mr Goel to see this and see how frustrated i am and will do the right thing and refund my money back. THAT IS NOT HOW YOU TREAT YOUR CLIENT. TRY AND LOOK PAST YOUR NOSE. ALL DOCUMENTS ARE AVILABLE, INCLUDING EMAIL .
