My Order ID 50760800, Date-13/11/2021, Pick Point – AAIZ, Bhandup East (Mumbai) – Received Damage Product Zebronics Wireless Headphones, First Mere Brother Ney Pickup Point Se order Collect Kiya Us Samay Staff Mansi ( Oversmart Leady ) Ney Khud Package Open Karkey Headphones Check Kiye Or Kaha Headphones Working Hey Badmey Return Nahi Lenge Brother Saying Ok He Saying I Trust Dmart Products But Evening Me Headphones Problem Dene Lage Achanak Se Left Side Ear Headphones Not Working Properly Mene Pickup Point Pey Inform Kiya Product Return Regarding Request Ki Because 7 Days Ke Andar Refund Policy Thi But Mere Brother Se Staff Mansi Ne Rudely Mana Kar Diya Me CC Mey Call Kar next Day Inform Kiya Really Customer Care Person Ne Meri Help Ki Unhoney Mail Kiya Pick Point Pey Item Collect & Amt Refund Regarding But Again (Oversmart Girl Mansi) Staff Refused Customer Care Mail Request And Saying Hamare CH Ney Product Accept Karney Se Mana Kiya He Very Disappointed This Time Again CH & Staff Mansi Unprofessional Behaviour Finally I Call CC He Saying Sir Mey Pickup Point Se Bat Karta Hu & Product Return Lene Kahita Hu Finally She Accepting Product But This Time Also She Passed Wrong Comments My Order Regarding To another Staff . She Vesting My Two Days Please Take Care Dmar Service Really Good & Helpful But Kuch Unprofessional Staff Key Vajhase Service Or Brand Name Kharab Hota Hey Please Provide Proper Training & to Staff Mansi The Unprofessional Leady & Oversmart, Rude Person, Thank You So Much Again Online Customer Care Service