Dear sir,
Im registration authority from emudhra…
7th june we applied class 3 dsc combo in emudhra portal…in that time we applied organisation mode instead of individual so in my portal we rollback two dsc and checked the stock but didnt recieve so i tried reject one dsc but didnt recieve the stock so i suspend another dsc but didnt recieve the stock… So i put complaint on [protected]@emudhra.com and [protected]@emudra.com no response so we call to customer care no[protected]. They told there is no option for suspend or rejected dsc… For that i asked that is application fault for that we didnt suffer we didnt download or use that dsc so kindly give stock back nu… Customer not give same answer again and again and try to escape ask to main ra so… I make a conference with my main ra regarding this he also we dont have option to rollback the stock… One more customer also facing the issues… So i gave complaint nearly one month still no response from emudhra.. My customer lost big tender becoz of this isssue i cant able to give dsc at time i need big compensation for this above 50000…
Please kindly help me… Below that that mail complaint sent to emudhra is copied here…
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Dear sir,
Our ra code : rako0576
We applied class 3 combo individual for the client. But actually applied two times wrongly so we recall it back.. As like stock system stock will come back so like we did but didn’t recieve the product so we reject one dsc and suspend another dsc..in this time also we didn’t recieved the product key back… Kindly help me to roll back my class 3 combo -2no.. Please kindly help me rolback as soon as possible very urgent…
Today 8th june 2018 i spoke with customer care regarding this issues but i didn’t get the solution.. They are saying same thing once reject or suspend not able to rollback… So need solution for this… Kindly support as soon as possible to rollback…
Dear mr. S ganeshram,
We thank you for choosing emudhra digital certificate. We have received the application for issuance of digital certificate with below details
Application id: 5801526, 5801527
Applicant name: mr. S ganeshram
Dear mr. S ganeshram,
We thank you for choosing emudhra digital certificate. We have received the application for issuance of digital certificate with below details
Application id: 5801575, 5801576
