Falcon Bus Booking issue and cheating

The persons who are working in falcon at SG Highway are cheaters and liars. The company should change staff. And give them some training to serve customers.
Now the complaint is that that we have booked 3 tickets for the date 15th. Then we booked additional ticket For my brother by mistake in 14th Instead of 15th which was Transfer later on call and they have confirmed that they transferred booking 14th to 15th. Today at the time Of departure they denied my brother to sir and they asked us for new ticket booking and we have booked. And they behaved very bed today. Who the hell that person was. Rubbish service. This was our last trip if we didn’t get refund which was taken by cheating. Its not about money but it is now about Respect.
Get our refund done and get the hell lost that person who is working in SG highway office.

Ticket booked with name Ravi Trivedi
For Ahmedabad to Jamnagar at 12 pm from SG highway departure.

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