My Name is Kevin John, and my ticket Payment ID is 1C7EPIT25HXS7FTQWJG. Attached the screenshot for details. I have cancelled the ticket before the journey and was supposed to recieve the refund by 23 april 2023. In the app it says refund complete but i have not yet recieved any refund till date. Not even able to chat with a support agent as all i am able to connect with an AI chat bot Tara which keeps on saying refund is complete. I tried…
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