Hi,
I am still facing the same 16GB RAM high usage and keyboard some keys won’t work and screen bleed issue
whenever I call premium care to report and every time they take laptop remote access and make several changes in 30-45 mins but no one resolved the issue.
I’m really pissed off and now I doubt that I received refurbished for sure, from the past 5 days contacting on the same no update. I want to use the laptop for lab training and for office work. 16 GB RAM used to go high with basic applications launch and freezes a lot with normal usage and also a small games. you guys are taking years to resolve this issue and I request meanwhile extend the premium warranty period or arrange an additional ram or a new laptop so that I can work smoothly until you guys fix the issue!
more details are attached below
https://drive.google.com/file/d/1qAcTtf7atWxhimm_mMEfpKUGuFUnCQbL/view?usp=shari…⇄
Regards,
Balakrishna