Hi
I am writing to file a complaint against a sales girl at Tanishq – Mall Road, Amritsar.
My mom and dad had gone to buy gold coins today (20th Feb 2021) and wanted to get some jewellery(mala) weighed. The pieces of the mala fell on the floor and the lady spoke to my mother very rudely. She commented on her relationship with her husband (my father) and alleged that she was calling her a thief. She started shouting and wasn’t even apologetic. My mom has been a regular customer at this store since the store opened (Mall road location). My mom was insulted and harassed and was literally in tears when she got out of the store.
The sales people here really need some basic training as to how to talk to people.
I request you to please take action on this.